A customer may find out about a company’s products or services from an ad, a rating website like Yelp, or through the company's site. What are all of these known as? (1 point) Responses customer proposals customer proposals customer management customer management customer touchpoints customer touchpoints customer turnover

The correct answer is customer touchpoints.

What kind of sales promotions are promotional activities with the end-consumer in mind and the goal of getting the customer to take action? (1 point) Responses churn sales promotions churn sales promotions turnover sales promotions turnover sales promotions trade sales promotions trade sales promotions consumer sales promotions

The correct answer is consumer sales promotions.

Businesses spend lots of time and effort figuring out the best way to _____ their products in stores because they know how it can influence sales. (1 point) Responses position position embed embed turnover turnover hide

The correct answer is position.

Lower prices, better value, and higher quality are all common examples of what reason that causes customers to buy from one business over another? (1 point) Responses competitive advantage competitive advantage cold calling cold calling stock options stock options social media

The correct answer is competitive advantage.

What kind of sales technique uses a salesperson to convince customers to buy their products or services? (1 point) Responses proposal system proposal system product mix product mix personal selling personal selling non-personal selling

The correct answer is personal selling.

What kind of sales promotions are similar to consumer sales promotions, except they are targeted toward dealers, distributors, or agents? (1 point) Responses churn sales promotions churn sales promotions turnover sales promotions turnover sales promotions byproduct sales promotions byproduct sales promotions trade sales promotions