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Customer touchpoints
Questions (6)
A customer may find out about a company’s products or services from an ad, a rating website like Yelp, or through the
19 answers
asked anonymously
169 views
A customer may find out about a company’s products or services from an ad, a rating website like Yelp, or through the
1 answer
asked by
ugotthatright
27 views
A customer may find out about a company’s products or services from an ad, a rating website like Yelp, or through the
3 answers
asked by
m
49 views
A customer may find out about a company's products or services from an ad, a rating website like Yelp, or through the company's
1 answer
asked anonymously
24 views
A customer may find out about a company's products or services from an ad, a rating website like Yelp, or through the company's
1 answer
asked anonymously
19 views
A customer may find out about a company's products or services from an ad, a rating website like Yelp, or through the company's
1 answer
asked anonymously
1 view
Subcategories (3)
Advertisements, Rating websites, Company's website
Information Sources
Sources of Information
Parent Categories (4)
Customer Acquisition
Customer Engagement
Customer Experience
Marketing
