Jannelle is moving through the steps of the consumer decision-making process. She has identified the problem which led her to look for a new product and she is moving on to step two:

(1 point)
Responses

evaluation.

evaluation.

selection stage.

selection stage.

evaluating alternatives.

evaluating alternatives.

search process.

evaluating alternatives.

Jannelle is moving on to the second step of the consumer decision-making process, which is evaluating alternatives. In this step, she will be comparing different options or alternatives to solve the problem she identified in the first step. Jannelle will consider various factors such as price, quality, features, and brand reputation to evaluate the alternatives available to her. This step is crucial in making an informed decision and selecting the most suitable product from the available options.

The correct answer is evaluating alternatives.