A manager of a company is facing an ethical problem. He uses the formal process for ethical decision making to resolve the problem. Which of the following steps will they begin with

The manager should begin by clearly defining the ethical problem they are facing. This involves identifying the specific issue or dilemma at hand and considering the possible reasons why it is causing ethical concerns. By clearly defining the problem, the manager can then move on to the next steps in the ethical decision-making process, such as gathering relevant information, considering different perspectives, and evaluating possible courses of action.