Read the following case scenario below.
Case Scenario: Mason’s department was having problems meeting its production goal. The manager asked selected members of the department to form a team and create a plan for increasing production. Mason volunteered to serve on this team. It was the first team project Mason had been involved in, and he did not know what to expect. Fortunately, Mason had a good team leader. The leader sat down with the team and helped identify a goal and objectives so that members knew exactly what needed to be done and who would be responsible for each activity. At the next meeting, the team leader led a brainstorming session. Some good ideas were shared. Mason had an idea but was afraid to speak up, thinking the idea might not be as good as the others.
Outline (in the form of a professional memo--Informal Memo Report) the aspects of this scenario that are very positive.
In addition, outline the aspects of this scenario that may cause concern for Mason and for his manager.
Explain two potential outcomes of Mason’s involvement on the team depending on Mason’s behavior on the team.
Lastly, make recommendations for both Mason and his supervisor.
MEMO
To: Mason's Supervisor
From: [Your Name]
Date: [Today's Date]
Subject: Analysis of Mason's Team Project
Positive Aspects:
- Mason volunteered to serve on the team, showing initiative and willingness to help address the department's production goal.
- The team had a good leader who clearly defined the goals and objectives, helping to guide the team in the right direction.
- A brainstorming session was conducted, encouraging open communication and idea sharing among team members.
Concerns:
- Mason was hesitant to speak up with his idea, possibly due to lack of confidence or fear of judgment from others.
- There may be a lack of diversity in perspectives if team members are not fully participating or sharing their ideas openly.
Potential Outcomes:
1. If Mason continues to hold back and not contribute his ideas or thoughts, the team may miss out on valuable perspectives and potential solutions, ultimately hindering their ability to meet the production goal.
2. Alternatively, if Mason gains confidence and actively participates in discussions, his idea could contribute to the team's success in increasing production, showcasing his problem-solving skills and potential for leadership within the department.
Recommendations:
- For Mason: Encourage Mason to overcome his fear of judgment and to speak up with his ideas. Emphasize the value of diverse perspectives and the importance of active participation in achieving the team's goals.
- For Supervisor: Provide support and guidance to help boost Mason's confidence and encourage open communication within the team. Consider implementing additional training or resources to help team members effectively collaborate and contribute to the project.