AVX Stereo Equipment, Inc., has just begun implementing a hassle-free item return policy. A sample of 500 customers who had just returned items showed that 400 thought the policy was fair, 32 thought it was time-consuming to complete the transaction, and the rest had no opinion. Based on this information, make an inference about the consumer's reaction to the new policy.
Based on the sample data provided, it can be inferred that the majority of customers (about 80%) found the hassle-free return policy to be fair, while a small percentage (about 6%) found it to be time-consuming. This suggests that overall, the consumer reaction to the new policy is positive, as most customers are satisfied with the hassle-free return process.
