How are you today?" the employee asked as he held the doors open. "I'm fine. How are you today?" replied the lady in the wheelchair cheerfully as her friend pushed her through. "Do you know where the knobs for kitchen cabinets are?" "I think they're two aisles to the left, but I'll show you to be sure."

How is the employee characterized?
*
1 point
as a person who hates his job
as a helpful and friendly employee who wants to serve customers
as an employee who is doing his job, but just well enough to get by without being fired
as a person who is condescending to others

The employee is characterized as a helpful and friendly employee who wants to serve customers.