One of the problems that Japan seeks to address with solutions like robots providing customer service is a shortage of labor. Japan has been experiencing a declining birthrate and an aging population, leading to a significant labor shortage in industries such as hospitality, retail, and healthcare. By utilizing robots for tasks like customer service, Japan aims to fill this labor gap and maintain efficient business operations. Robots can also help reduce the physical strain on workers, improve productivity, and provide a solution to the lack of available human resources.
