Assigning employees specific tasks for which they have the required skills and experience is referred to as:
A. remediation labor.
B. variable labor.
C. specialization labor.
D. intuitive labor.
C. specialization labor.
Zappos is a company that really wants their employees to be happy working there, so if an employee at their call center, the hub of their customer service, goes through training and decides that the job is not for them, Zappos will:
A. give the employee a raise to convince them to stay.
B. switch the employee to a different department.
C. pay the employee $3000 to walk away from the job.
D. hold the employee to a 90-day trial period
C. pay the employee $3000 to walk away from the job.
Zappos is a company that really wants their employees to be happy working there, so if an employee at their call center, the hub of their customer service, goes through training and decides that the job is not for them, Zappos will:
A. give the employee a raise to convince them to stay.
B. switch the employee to a different department.
C. pay the employee $3000 to walk away from the job.
D. hold the employee to a 90-day trial period
B. switch the employee to a different department.
What term refers to the ratio of the number of employees a company hires to the number that stay at the company?
A. productivity rate
B. conversion rate
C. wage rate
D. retention rate
D. retention rate
In some industries, including the automobile and agricultural industries, _____ will set wages and businesses must comply.
A. the president
B. celebrities
C. unions
D. politicians
C. unions
When a company is able to retain a significant number of employees over several years by paying higher wages and benefits, where might they also be saving money?
A. the prices they charge customers
B. the expenses associated with hiring and training employees
C. lower taxes withheld from employees' weekly paycheck
D. less employee theft register errors