Assigning employees specific tasks for which they have the required skills and experience is referred to as:
A. remediation labor.
B. variable labor.
C. specialization labor.
D. intuitive labor.
C. specialization labor.
Zappos is a company that really wants their employees to be happy working there, so if an employee at their call center, the hub of their customer service, goes through training and decides that the job is not for them, Zappos will:
A. give the employee a raise to convince them to stay.
B. switch the employee to a different department.
C. pay the employee $3000 to walk away from the job.
D. hold the employee to a 90-day trial period
C. pay the employee $3000 to walk away from the job.
Zappos is a company that really wants their employees to be happy working there, so if an employee at their call center, the hub of their customer service, goes through training and decides that the job is not for them, Zappos will:
A. give the employee a raise to convince them to stay.
B. switch the employee to a different department.
C. pay the employee $3000 to walk away from the job.
D. hold the employee to a 90-day trial period
B. switch the employee to a different department.
What term refers to the ratio of the number of employees a company hires to the number that stay at the company?
A. productivity rate
B. conversion rate
C. wage rate
D. retention rate
D. retention rate
In some industries, including the automobile and agricultural industries, _____ will set wages and businesses must comply.
A. the president
B. celebrities
C. unions
D. politicians
C. unions
When a company is able to retain a significant number of employees over several years by paying higher wages and benefits, where might they also be saving money?
A. the prices they charge customers
B. the expenses associated with hiring and training employees
C. lower taxes withheld from employees' weekly paycheck
D. less employee theft register errors
B. the expenses associated with hiring and training employees
Paid vacation, retirement contributions, life insurance, dependents care, tuition reimbursement, or disability insurance are all example of possible _____ that a company may provide to its full-time employees.
A. benefits
B. tax-cuts
C. trainings
D. demerits
A. benefits
All businesses are required to pay their employees an hourly rate, with some exemptions. This rate is set by federal law and is referred to as what?
A. maximum wage
B. minimum wage
C. annual salary
D. inventory
B. minimum wage
Why do iconic American brands like Levi's and Converse make their products in places like China or Indonesia?
A. There are no factories in America.
B. Factory labor there is much expensive.
C. Factory workers there are more highly trained and skilled.
D. Factory labor there is much more cheaper.
D. Factory labor there is much cheaper.
The principle that the most efficient way to accomplish a large task is to break it into several smaller ones performed by several employees is an essential management concept known as:
A. retention rate.
B. division of labor.
C. specialization of capital.
D. variable labor rate.
B. division of labor.
What term refers to the ratio of how many hours of labor it takes to produce a product--essentially the measure of a company's efficiency?
A. productivity
B. revenue
C. retention
D. variables
A. productivity
Products like coffee and tea are popular in the United States, why then does the United States often depend on for these types of products?
A. There is a labor shortage.
B. Water is too expensive to grow crops.
C. Very few regions having the right climate to grow them.
D. The farming taxes are too high.
C. Very few regions have the right climate to grow them.
Concerning supply costs, if any agricultural products are required, a hard frost can devastate crops and do what to costs?
A. cut them in half
B. decrease them
C. keep them steady
D. increase them
D. increase them
Concerning supply costs, if any agricultural products are required, a hard frost can devastate crops and do what to costs?
A. cut them in half
B. decrease them
C. keep them steady
D. increase them