Jonah’s customer base has grown exponentially in recent years and he is struggling to keep track of everything. What kind of tool should Jonah consider to help him better manage customer relationships and information?

(1 point)
Responses

Pivotal Prospect Process (PPP) tool

Pivotal Prospect Process (PPP) tool

Customer Base Bank (CBB) tool

Customer Base Bank (CBB) tool

Fabricated Prospect Manager (FPM) tool

Fabricated Prospect Manager (FPM) tool

Customer Relationship Management (CRM) tool

Customer Relationship Management (CRM) tool

Jonah should consider using a Customer Relationship Management (CRM) tool.