Explain operations management development, scope and functions?
Operations management is the management of the processes and resources that are used to produce and deliver goods and services. It is a broad field that encompasses the planning, organizing, staffing, leading, and controlling of the resources needed to produce goods and services.
The scope of operations management includes the design, operation, and improvement of systems that create and deliver goods and services. It involves the management of resources such as people, technology, materials, and information. It also involves the management of processes such as production, inventory, quality, and customer service.
The functions of operations management include planning, organizing, staffing, leading, and controlling. Planning involves setting goals and objectives, developing strategies, and creating plans to achieve those goals. Organizing involves creating structures and systems to support the goals and objectives. Staffing involves recruiting, selecting, and training personnel to carry out the plans. Leading involves motivating and inspiring employees to achieve the goals. Controlling involves monitoring and evaluating performance to ensure that goals are met.