Question 1 (SO 1, AC 1, AC 2, AC 3, AC 4)
Thabo has been assigned by his manager to create a software installation plan for a multi-user networked system that shall be installed at a client, a multi-national company based in Centurion - Gauteng. What are the key elements that Thabo must include in the software installation plan?
Question 2 (SO 4, AC 1, AC 2)
Identify and describe methods that a computer technician can use to test the installation and configuration of a multi-user networked operating system.
Question 3 (SO 5, AC 1, AC 2, AC 3, AC 4)
List the key elements that a computer technician must include in a software installation user document
Question 1:
Thabo must include the following key elements in the software installation plan:
1. System requirements: Thabo must outline the hardware and software requirements for the multi-user networked system.
2. Installation process: Thabo needs to provide step-by-step instructions on how to install the software on the client's network.
3. Network configuration: Thabo must include details on how to configure the software to work effectively on the client's network.
4. User training: Thabo should outline any training that needs to be provided to the client's employees on how to use the software.
5. Testing procedures: Thabo must include details on how the software will be tested for functionality and compatibility on the client's network.
6. Maintenance and support: Thabo should outline any ongoing maintenance requirements and support options for the client.
Question 2:
Some methods that a computer technician can use to test the installation and configuration of a multi-user networked operating system include:
1. Testing individual components: Testing each component of the system separately to ensure they are functioning correctly.
2. Network testing: Testing the network connectivity and communication between different devices on the network.
3. Stress testing: Putting the system under high loads to measure its performance under pressure.
4. Compatibility testing: Ensuring that the operating system is compatible with all hardware and software components on the network.
Question 3:
Key elements that a computer technician must include in a software installation user document:
1. Step-by-step installation instructions: Detailed instructions on how to install the software on the user's system.
2. System requirements: Information on the hardware and software requirements needed to run the software effectively.
3. Configuration settings: Details on how to configure the software to meet the user's specific needs.
4. Troubleshooting tips: Common issues and solutions that users may encounter during the installation process or while using the software.