Question 1 (SO 1, AC 1, AC 2, AC 3, AC 4)

Thabo has been assigned by his manager to create a software installation plan for a multi-user networked system that shall be installed at a client, a multi-national company based in Centurion - Gauteng. What are the key elements that Thabo must include in the software installation plan?
(8
Question 2 (SO 4, AC 1, AC 2)
Identify and describe methods that a computer technician can use to test the installation and configuration of a multi-user networked operating system.
(5
Question 3 (SO 5, AC 1, AC 2, AC 3, AC 4)
List the key elements that a computer technician must include in a software installation user document

for a multi-user networked operating system. (8)