2. Hold a brainstorming session to determine how best to go about finding/sourcing service providers to provide
window cleaning services to your organisation. Think about the following questions:
2.1. What would the most appropriate way be in which to identify possible service providers? (1)
2.2. How will you know that the service providers you identify provide the full scope of services that you are looking to outsource? (1)
2.3. How would you ensure that the system for identifying potential service providers for outsourced services remains fair and open? (1)
2.4. Where could one find computerised information on potential service providers? (1)
2.5. How would one know whether the service providers identified are going to provide the full scope of services you need, at the right price and at the right level of quality? (1)
Attach the following evidence to your portfolio:
Key-notes on your team's brainstorming session and the presentations linked to the questions 2.1-2.5
Key-notes from the brainstorming session:
2.1. The most appropriate way to identify possible service providers would be to ask for recommendations from other companies or organizations in the area, search online for local window cleaning companies, and utilize business directories or trade associations.
2.2. To ensure that the service providers identified provide the full scope of services needed, we could request detailed proposals or quotes outlining their services, ask for references from past clients, and possibly visit their premises to see their operations firsthand.
2.3. To ensure fairness and openness in the process of identifying potential service providers, we could create a clear and transparent evaluation criteria, ensure that all interested parties have equal opportunity to submit proposals, and document all steps taken in the selection process.
2.4. Computerised information on potential service providers could be found on industry-specific websites, business directories, and online platforms for sourcing services such as bidding platforms or procurement portals.
2.5. To ensure that the selected service providers will provide the full scope of services needed, at the right price and quality level, we could conduct interviews or site visits, review their contracts or terms of service, and negotiate service level agreements or performance metrics.
Presentations linked to the questions 2.1-2.5 will include details on our research methods, findings, and recommendations for sourcing window cleaning services for our organisation.