Artificial intelligence (AI) and knowledge management are closely linked in that AI technologies can be used to enhance knowledge management processes within an organization. AI can be applied to automate the process of capturing, organizing, and retrieving knowledge in various forms such as documents, databases, and conversations. AI can also be used to analyze and extract insights from data, helping organizations to make more informed decisions and improve their knowledge management strategies. Additionally, AI can aid in personalizing information delivery and providing more relevant knowledge to users based on their preferences and needs. Overall, AI has the potential to revolutionize knowledge management by making it more efficient, effective, and intelligent.
