The IT department needs a detailed set of practices to help them deliver world-class customer service. Where would one find the most beneficial practices to build this set? Explain your answer in 3-5 sentences.(4 points)BoldItalicUnderline
One could find the most beneficial practices for delivering world-class customer service by researching industry best practices and benchmarks, attending conferences and networking with IT professionals in the field, seeking advice from consultants or specialists in customer service and IT management, and conducting surveys and feedback sessions with current customers to understand their needs and expectations. By utilizing a combination of these methods, an IT department can gather a comprehensive set of practices that are tailored to their specific organizational needs and industry requirements. This holistic approach can help ensure that the IT department is equipped with the right tools and strategies to deliver exceptional customer service.
