Like FedEx, UPS is a major player in global logistics.

1. Describe the IT tools that UPS uses in its global logistics.
2. What are two differences between global logistics and domestic logistics?

1. UPS utilizes various IT tools in its global logistics operations, including:

- Package tracking systems: UPS has a sophisticated package tracking system that allows customers to track their shipments in real-time, providing updates on the status and location of their packages.
- Route optimization software: UPS uses route optimization software to plan the most efficient, cost-effective delivery routes for its drivers, taking into account factors such as traffic conditions and package volumes.
- Warehouse management systems: UPS uses advanced warehouse management systems to streamline operations in its distribution centers, managing inventory, orders, and shipments effectively.
- Customs brokerage systems: UPS has systems in place to facilitate customs clearance for international shipments, helping ensure that packages can clear customs smoothly and efficiently.

2. Two differences between global logistics and domestic logistics are:
- Customs and regulatory compliance: Global logistics involves navigating different customs regulations, import/export laws, and tariffs in various countries, which adds complexity to the logistics process. Domestic logistics typically do not have to deal with these international trade barriers.
- Longer transit times and greater distances: Global logistics typically involve longer transit times and greater distances compared to domestic logistics, due to the need to transport goods across international borders and potentially long distances between countries. This can require more sophisticated transportation planning and coordination in global logistics operations.