State whether management intention to increase automation at the hospital is ethically right, ethically wrong, or a moral dilemma and explain your answer. your answer should clearly the two competing values that management must take into consideration in their decision to further automate process at the hospital
Increasing automation at a hospital can be seen as both ethically right and a moral dilemma.
On one hand, increasing automation can lead to more efficiency and accuracy in patient care, reducing the possibility of human errors that can harm patients. This could ultimately lead to better outcomes for patients and improved overall quality of care. Additionally, automation can free up time for healthcare professionals to focus on more complex and critical tasks, ultimately improving the efficiency of the hospital.
On the other hand, increasing automation could lead to job losses for healthcare professionals whose roles become automated. This could have negative impacts on the livelihoods of these individuals and could potentially result in a decrease in the quality of care due to a lack of human touch and empathy in healthcare interactions. There is also the concern that automation could lead to dehumanization of healthcare, with patients feeling like they are being treated more like numbers or machines rather than individuals with unique needs.
Therefore, management must consider the competing values of efficiency and quality of care on one hand, and human well-being and job security on the other hand, when deciding whether to increase automation at the hospital. They must carefully weigh the potential benefits and drawbacks of automation in order to make an ethical decision that considers the well-being of both patients and healthcare professionals.