Jamal’s patient calls him and is irritated that he has still not received the email instructions for the fluoroscopy test he is scheduled for. Jamal looks at his computer and sees that he did, in fact, send the patient’s instructions. The patient insists that he has not received them. What would be the BEST way for Jamal to handle the situation? (1 point) Responses Tell the patient to come to the office to get written instructions. Tell the patient to come to the office to get written instructions. Ask the patient to verify the spelling of their email address. Ask the patient to verify the spelling of their email address. Send the email again to the same address he used before. Send the email again to the same address he used before. Nothing. The patient will receive the email eventually.
Ask the patient to verify the spelling of their email address. This will ensure that the email is being sent to the correct address and may help resolve the issue of the patient not receiving the instructions.
