Nomsa manages a local flower shop and currently uses traditional methods to handle inventory
and customer orders. She is facing challenges in efficiently managing sales and providing a
seamless experience for customers. You've introduced the idea of implementing a computerised
information system that enables customers to place orders online for delivery or pickup. Nomsa is
sceptical about this shift and needs convincing about the advantages of adopting such a system
for her flower shop.
Nomsa, not having much familiarity with computers, needs to gain insights into the world of
technology and its components as applied to her flower shop. In this section, we aim to provide
Nomsa with essential information about computers and their components, helping her
understand how incorporating technology can enhance the efficiency and overall management of
her flower shop. With a clear understanding of the components and their functionalities, Nomsa
can make informed decisions to leverage technology for the benefit of her business.
Q.2.2 Nomsa is eager to elevate customer satisfaction in her flower shop. She envisions
implementing a modern approach by providing tablets for customers to effortlessly
explore the floral catalogue and place orders. Considering the size of the shop, with
multiple display areas, Nomsa plans to initiate the tablet integration with a
minimum of 2 tablets at each browsing station. To best meet her business needs, a
recommendation for suitable tablets that offer a user-friendly interface, durability,
and seamless integration with the flower shop's online platform would be
beneficial.
In your recommendation, include the following specifications:
• The make and model
• Memory type and capacity
• Processor type and capacity
• Hard drive type and capacity
• Screen size
• Cost of each device and total cost of all devices required by Nomsa.
• Operating system
• Add a picture of the recommended device.
(15)
For Nomsa's flower shop, I recommend the Apple iPad (8th generation) as a suitable tablet for customer use.
Specifications:
- Make and Model: Apple iPad (8th generation)
- Memory Type and Capacity: 32GB or 128GB
- Processor Type and Capacity: A12 Bionic chip with Neural Engine
- Hard Drive Type and Capacity: N/A (Storage is integrated with the memory)
- Screen Size: 10.2 inches
- Cost: The 32GB model costs $329 and the 128GB model costs $429. Nomsa would need to purchase a minimum of 2 tablets, so the total cost would be $658 for the 32GB model or $858 for the 128GB model.
- Operating System: iOS
- Picture: (insert picture of Apple iPad 8th generation)
The Apple iPad offers a user-friendly interface, durability, and seamless integration with online platforms. Its large screen size makes it ideal for showcasing the floral catalogue to customers. Additionally, the iPad's high-quality display ensures an enjoyable browsing experience for customers.