Read lessons 2 & 3 and write down 4 sentences that you think are important for you to know from these 2 lessons. (1 point for each sentence)
1. Effective communication involves both speaking clearly and listening actively to understand the other person's perspective.
2. It is important to be aware of nonverbal cues, such as body language and tone of voice, as they can greatly impact how a message is received.
3. Conflict resolution strategies can help to address disagreements or misunderstandings in a respectful and productive manner.
4. By practicing empathy and considering the emotions and needs of others, communication can be more compassionate and successful.