You have been hired as a tech support specialist for a new company. On your first day, you have three customers calling in needing support. How would you handle each customer’s situation? Credence would like to set up a wireless, DSL network for his home. He would like to keep his landline working while he is online as well.
Explain how he should go about setting up this network. Include all of the devices and cables that he will need.
To set up a wireless DSL network while keeping the landline functional, Credence will need the following devices and cables:
Devices:
1. DSL modem - This device connects to the phone line and allows Credence to access the internet through his DSL connection.
2. Wireless router - This device allows Credence to create a wireless network in his home, so he can connect multiple devices such as laptops, smartphones, and tablets to the internet.
3. Landline phone - Credence can keep his landline phone connected to the DSL modem, which will allow him to make and receive phone calls while using the internet.
Cables:
1. DSL cable - This cable will connect the DSL modem to the phone line, allowing Credence to access the internet through his DSL connection.
2. Ethernet cable - This cable will connect the DSL modem to the wireless router, allowing Credence to set up a wireless network in his home.
3. Telephone cable - This cable will connect the landline phone to the DSL modem, allowing Credence to make and receive phone calls while using the internet.
To set up the network, Credence should follow these steps:
1. Connect the DSL modem to the phone line using the DSL cable.
2. Connect the DSL modem to the wireless router using the Ethernet cable.
3. Connect the landline phone to the DSL modem using the telephone cable.
4. Power on all the devices (modem, router, and phone).
5. Follow the instructions provided by the DSL modem and wireless router manufacturers to set up the network and configure the wireless settings.
6. Test the network by connecting a device to the wireless network and ensuring that both the internet and landline phone are working properly.
By following these steps and using the necessary devices and cables, Credence can set up a wireless DSL network in his home while keeping his landline phone functional.