Write a letter to a Shoprite store complaining about buying a broken electric appliance
[Your Name]
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]
[Shoprite Store Name]
[Store Address]
[City, State, Zip Code]
To Whom It May Concern,
I am writing to express my disappointment with the recent purchase I made at your store. On [date], I purchased an electric appliance from your store - specifically a [description of the appliance] - which unfortunately turned out to be broken.
Upon unpacking the appliance and attempting to use it for the first time, I discovered that it was not functioning properly. Despite following the user manual instructions carefully, I could not get it to work. I even tried to troubleshoot the issue with no success.
I am very disappointed that I spent my hard-earned money on a faulty product. I rely on the quality of goods sold at Shoprite and I expected better from your store. As a loyal customer, I trust that you will resolve this matter promptly and satisfactorily.
I kindly request a refund or a replacement appliance as soon as possible. I have attached a copy of my receipt for your reference. I would appreciate it if you could respond to this letter within [number of days] days to let me know how you plan to rectify this situation.
I hope that this was an isolated incident and that it will not deter me from shopping at Shoprite in the future. Your assistance in resolving this matter is greatly appreciated.
Thank you for your attention to this matter.
Sincerely,
[Your Name]