What steps do you take to perform an Expert Review?

Place the steps in order.
(To rearrange, hold and drag the tiles)
Step by step
Open the contact and greet the customer.
Re-run error check.
Work through the review.
Set expectations for the review.
Wrap up and close the contact.

Open the contact and greet the customer.

Set expectations for the review.
Work through the review.
Re-run error check.
Wrap up and close the contact.