The problem addressed in this research is to examine the current state of records management practices within organizations and evaluate their impact on organization performance. Specifically, the study aims to identify the challenges faced by organizations in managing their records effectively and assess how these challenges may hinder their overall performance. Additionally, the research seeks to explore the potential benefits that can be derived from implementing efficient and strategic records management practices, including improved decision-making processes, increased operational efficiency, and enhanced compliance with legal and regulatory requirements. By analyzing the relationship between records management practices and organization performance, this research aims to provide insights and recommendations to organizations on how to optimize their records management strategies to achieve better performance outcomes.
