The Rolling Scones Bakery has been struggling to remain profitable in the face of the rising costs of ingredients. One manager, Duncan Hines, has cut costs by reducing staff, on hand inventory, and marketing campaigns. He is measuring and monitoring the results and directing employees’ tasks based upon how they impact financial performance to try to remain profitable. Another manager, Ginger Breadman, is working with the remaining employees to generate higher margin products, cost cutting ideas and free or inexpensive ways to attract new customers to help protect their jobs. She is as transparent as she can be with what is happening, and makes sure to thank and genuinely recognize and connect with subordinates.

Question

Which manager's actions indicate leadership behavior?

Answer 1

Ginger Breadman's actions indicate leadership behavior. She is actively working with the employees to come up with ideas to improve the bakery's financial situation. She is transparent about the challenges they are facing, and she recognizes and connects with her subordinates by thanking them and genuinely recognizing their efforts.