Are there certain topics, words, phrases, or tones of voice that make you more or less likely to listen-conversation stoppers make you tune out? Are there other distractions that you can’t resist? From the book "You're Not Listening by Kate Murphy
Yes, in the book "You're Not Listening" by Kate Murphy, the author discusses several factors that can make people more or less likely to listen during conversations. These include:
1. Conversation stoppers: Certain topics, words, or phrases can act as conversation stoppers, making people tune out. For example, controversial or polarizing topics, excessive self-promotion, repetitive complaining, or excessive use of jargon can turn people off and hinder effective communication.
2. Negative tones of voice: When someone uses a harsh, critical, or judgmental tone of voice, it can make others defensive and less inclined to actively listen.
3. Lack of empathy: If someone is not showing genuine interest or empathy towards the speaker's thoughts or feelings, it can discourage open communication and hinder active listening.
4. Distractions: In addition to verbal factors, distractions such as smartphones, multitasking, or environmental noise can divert attention and prevent attentive listening.
To be a better listener, Murphy emphasizes the importance of being fully present, showing genuine interest, and practicing empathy during conversations. She encourages active listening techniques such as asking open-ended questions, avoiding interrupting, and providing nonverbal cues to signal attentiveness.