Hazel is a front line customer service supervisor in the Skedaddle Company, a rideshare dispatch company. She and her colleagues have noted that customer complaints have been on the rise. Hazel and a few other supervisors and team members decide to form a voluntary group meeting regularly to try to understand the cause of the increase in customer complaints, and generate some possible solutions that they can implement themselves or present to senior management for consideration. They plan to keep the group together even after the original purpose is resolved to share information and capture emerging opportunities to improve service. Hazel has formed what type of group?
Group of answer choices
Command Group
Tiger Team
Workgroup
Affinity Group
Work Team