QUESTION 2
There has been some confusion regarding your work schedule at White Spot. However, it
happened, your manager has asked you and your co-worker to sort out which one of you is going to work on Thursday night. Neither you nor your workmate wants to work that night. You have an important assignment due the next day; he wants to go watch the basketball game at a friend’s place. Without much discussion at all, your co-worker capitulates – probably realizing that your circumstances are a bit more significant than his “fun.” He agrees to cover the shift.
a) Explain the term individual contribution (3 marks)
b) Identify the potential scope of the individual’s contribution to an organisation. (10 marks)
c) Discuss the potential impact of the group on an individual’s behaviour at work. (12 marks)
a) The term individual contribution refers to the unique and specific efforts, skills, and contributions made by an individual towards achieving a goal or task within an organization. It can encompass any actions, ideas, or work performed by an individual that positively contributes to the overall success and progress of the organization.
b) The potential scope of an individual's contribution to an organization can vary depending on various factors such as their role, skills, expertise, and responsibilities. Some potential scopes of individual contribution include:
- Task completion: The individual is responsible for completing specific tasks assigned to them within a given timeframe. Their contribution lies in successfully accomplishing these tasks and delivering quality results.
- Problem-solving: Individuals with analytical and critical thinking skills can contribute by identifying and solving problems within the organization. This may involve coming up with innovative ideas, suggesting improvements, and implementing effective solutions.
- Decision-making: Individuals with decision-making authority can contribute by making informed and strategic decisions that align with the organization's goals and objectives. Their contribution lies in the ability to make sound and effective decisions that benefit the overall organization.
- Leadership: Individuals who hold leadership positions can contribute by providing guidance, direction, and inspiration to their team members. Their contribution lies in building and leading high-performing teams, fostering a positive work culture, and driving the organization towards success.
- Collaboration and teamwork: Individuals who excel at collaboration and teamwork can contribute by effectively working with others, sharing ideas, and cooperating towards achieving collective goals. Their contribution lies in promoting a collaborative environment and enhancing team performance.
c) The group can have a significant impact on an individual's behavior at work. Here are some potential impacts:
- Group norms and values: Individuals' behavior at work can be influenced by the norms and values established within a group. This can include expected behaviors, communication styles, and work ethics. Individuals may conform to these norms to be accepted and fit in with the group.
- Peer pressure: The behavior of individuals can be influenced by peer pressure within a group. This could involve conforming to certain behaviors or making decisions based on the opinions or actions of others in the group.
- Motivation and performance: The group can influence an individual's motivation and performance. Positive group dynamics, such as encouragement, support, and recognition, can enhance an individual's motivation and performance. Conversely, negative dynamics, such as conflicts or lack of support, can negatively impact motivation and performance.
- Groupthink: In certain situations, the group's influence can lead to groupthink, where individuals prioritize consensus and harmony over critical thinking and independent decision-making. This can limit creativity, innovation, and the ability to challenge assumptions.
- Social identity: Individuals may develop a social identity within a group, which can influence their behavior and actions. This can include aligning themselves with the group's goals and values, promoting a sense of belonging and loyalty.
- Role expectations: The group can shape an individual's behavior by assigning roles and responsibilities. Individuals may feel obligated to fulfill these expectations, which can influence their behavior.
Overall, the impact of the group on an individual's behavior at work can be significant, shaping their actions, decisions, motivation, and performance. It is important for organizations to foster positive group dynamics and establish clear expectations and values to ensure individuals' behavior aligns with the organization's goals and objectives.