In business studies, Quality management has two divisions that managers have to focus on. Name the two divisions?
The two divisions in quality management that managers have to focus on are:
1) Quality assurance: This division involves the implementation of systems and processes to ensure that products or services meet or exceed customer expectations. It includes activities such as setting quality standards, conducting inspections and audits, and identifying and preventing defects or errors.
2) Quality control: This division involves the monitoring and evaluation of product or service quality during the production or delivery process. It includes activities such as checking for defects, conducting tests and measurements, and taking corrective actions to ensure that products or services meet the predetermined quality standards.
In business studies, Quality management consists of two divisions that managers have to focus on:
1. Quality Control (QC): This division is concerned with monitoring and controlling the quality of products or services during production or delivery. It involves activities such as inspections, testing, and sampling to ensure that products or services meet the desired standards.
2. Quality Assurance (QA): This division is focused on preventing defects or problems before they occur. It involves establishing and implementing processes, systems, and standards to ensure that quality requirements are met throughout the organization. QA activities include planning, documentation, training, and continuous improvement initiatives.
In business studies, quality management typically consists of two main divisions that managers have to focus on. These divisions are:
1. Quality Control: This division of quality management focuses on ensuring that the organization's products or services meet the required standards and specifications. It involves monitoring and inspecting the production process, conducting tests, and analyzing samples to identify any defects or deviations from the desired quality. Quality control aims to catch and correct any issues before the product reaches the customer. Managers in this division are responsible for implementing quality control techniques, creating quality control plans, and ensuring compliance with quality standards.
2. Quality Assurance: This division of quality management focuses on establishing a systematic approach to prevent defects or issues from occurring in the first place. It involves setting quality standards, developing procedures and practices, and continuously monitoring and improving the organization's processes to ensure consistent quality outcomes. Quality assurance aims to proactively identify areas for improvement, implement preventive measures, and provide assurance that the desired quality will be achieved. Managers in this division are responsible for developing quality assurance frameworks, conducting audits, establishing quality management systems, and fostering a culture of quality within the organization.
By paying attention to both quality control and quality assurance divisions, managers can ensure that products or services meet customer expectations, minimize defects and errors, and continuously improve the overall quality performance of their organization.