If a customer has an incredible buying experience with a business, this is good news for the business’s sales because that means that the customer is more likely to:
(1 point)
Responses
steal from the company.
steal from the company.
leave mediocre reviews.
leave mediocre reviews.
bad-mouth the company.
bad-mouth the company.
make repeat purchases.
make repeat purchases.
make repeat purchases.
The correct answer is: make repeat purchases.
When a customer has an incredible buying experience with a business, they are more likely to be satisfied with their purchase and the overall experience. This positive experience builds trust and loyalty with the customer, which increases the likelihood of them becoming a repeat customer.
To arrive at this answer, we can use logic and reasoning. A positive buying experience typically leads to customer satisfaction, which, in turn, influences their purchase behavior. When customers have a good experience, they are more likely to trust the business, feel satisfied with their purchase, and want to continue supporting the company in the future by making repeat purchases.
It's crucial for businesses to focus on delivering exceptional customer experiences to foster customer loyalty and increase the chances of repeat purchases.