When the healthcare worker communicates respectfully with patients and their families, they demonstrate a:

a. Wholistic approach
b. Patient-centered approach
c. Listening approach
d. Whole-patient approach

b. Patient-centered approach

The correct answer is b. Patient-centered approach.

When the healthcare worker communicates respectfully with patients and their families, they demonstrate a patient-centered approach. This approach places the patient at the center of their care, ensuring their values, preferences, and needs are considered in decision-making processes. By respecting and actively listening to patients and their families, healthcare workers can better understand their concerns and provide more personalized and effective care. A patient-centered approach promotes collaboration and mutual respect, fostering better health outcomes and patient satisfaction.

To determine the answer to this question, let's break down the options and understand the meanings of each approach:

a. Wholistic approach: This approach considers the patient as a whole and focuses on their physical, mental, and emotional well-being.

b. Patient-centered approach: This approach puts the patient at the center of care, involving them in decision-making, respecting their preferences, and focusing on their unique needs and values.

c. Listening approach: This approach emphasizes actively listening to patients' concerns, questions, and feedback, ensuring effective communication and understanding.

d. Whole-patient approach: This approach considers all aspects of the patient's condition, including their medical history, current health status, and emotional well-being, to provide comprehensive and personalized care.

From the given options, the approach that aligns with respectful communication with patients and their families is the patient-centered approach (option b). This approach values the patient's dignity and ensures that their choices, preferences, and individual needs are respected and considered in healthcare decision-making.

Therefore, the correct answer is b. Patient-centered approach.