Which of the following are characteristics of a good email message? Select all that apply. (2 points) Responses It is short and to the point. It is short and to the point. It is polite and respectful. It is polite and respectful. It is written in all caps. It is written in all caps. It states the unit and lesson number you are referring to. It states the unit and lesson number you are referring to. It states the subject of the course you are writing about. It states the subject of the course you are writing about.

The characteristics of a good email message are:

- It is short and to the point.
- It is polite and respectful.
- It states the unit and lesson number you are referring to.
- It states the subject of the course you are writing about.

Why is email etiquette important? (1 point) Responses Email is rarely used to communicate via technology. Email is rarely used to communicate via technology. With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear. With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear. Not many classes are taken online. Not many classes are taken online. Even though companies and employers use a lot of email communication, they don’t really care if you are clear with your communication.

With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.

What are some characteristics of respectful phone communication? Select all that apply. (5 points) Responses Return phone calls promptly. Return phone calls promptly. Introduce yourself immediately in voicemail or phone call. Introduce yourself immediately in voicemail or phone call. State your purpose and be specific. State your purpose and be specific. Provide your contact information clearly in a voicemail. Provide your contact information clearly in a voicemail. Keep your voice calm and do not interrupt others. Keep your voice calm and do not interrupt others.

The characteristics of respectful phone communication are:

- Return phone calls promptly.
- Introduce yourself immediately in voicemail or phone call.
- State your purpose and be specific.
- Provide your contact information clearly in a voicemail.
- Keep your voice calm and do not interrupt others.

The characteristics of a good email message are:

- It is short and to the point.
- It is polite and respectful.
- It states the unit and lesson number you are referring to.
- It states the subject of the course you are writing about.

Therefore, the correct options are:

- It is short and to the point.
- It is polite and respectful.
- It states the unit and lesson number you are referring to.
- It states the subject of the course you are writing about.

To determine which characteristics of a good email message are, we can analyze the options provided and identify the ones that align with best practices for email communication.

1. It is short and to the point.
This is a characteristic of a good email message. It is generally recommended to keep emails concise and focused on the main point or request.

2. It is polite and respectful.
This is also a characteristic of a good email message. It is essential to maintain a professional and courteous tone in all email communication.

3. It is written in all caps.
This is not a characteristic of a good email message. Writing in all caps is considered as shouting or yelling in the online context and is generally discouraged as it can come across as aggressive or rude.

4. It states the unit and lesson number you are referring to.
While mentioning the specific unit and lesson number in an email can provide context, it may not be necessary for every email communication. However, in certain situations, such as discussing a particular course or referring to a specific topic, including the unit and lesson number can be helpful.

5. It states the subject of the course you are writing about.
Similar to the previous point, specifying the subject of the course you are writing about can be relevant in some cases, but it may not be essential for every email.

Based on the information provided, the characteristics of a good email message are:
- It is short and to the point.
- It is polite and respectful.

It is important to note that these characteristics can vary depending on the specific context and purpose of the email.