Which of the following are characteristics of a good email message? Select all that apply.
(2 points)
Responses
It is short and to the point.
It is short and to the point.
It is polite and respectful.
It is polite and respectful.
It is written in all caps.
It is written in all caps.
It states the unit and lesson number you are referring to.
It states the unit and lesson number you are referring to.
It states the subject of the course you are writing about.
It is short and to the point.
It is polite and respectful.
It states the unit and lesson number you are referring to.
Why is email etiquette important?
(1 point)
Responses
Email is rarely used to communicate via technology.
Email is rarely used to communicate via technology.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
Not many classes are taken online.
Not many classes are taken online.
Even though companies and employers use a lot of email communication, they don’t really care if you are clear with your communication.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
What are some characteristics of respectful phone communication? Select all that apply.
(5 points)
Responses
Return phone calls promptly.
Return phone calls promptly.
Introduce yourself immediately in voicemail or phone call.
Introduce yourself immediately in voicemail or phone call.
State your purpose and be specific.
State your purpose and be specific.
Provide your contact information clearly in a voicemail.
Provide your contact information clearly in a voicemail.
Keep your voice calm and do not interrupt others.
Return phone calls promptly.
Introduce yourself immediately in voicemail or phone call.
State your purpose and be specific.
Provide your contact information clearly in a voicemail.
Keep your voice calm and do not interrupt others.
What are some characteristics of respectful phone communication? Select all that apply.
(5 points)
Responses
A. Return phone calls promptly.
B. Introduce yourself immediately in voicemail or phone call.
C. State your purpose and be specific.
D. Provide your contact information clearly in a voicemail.
E. Keep your voice calm and do not interrupt others.
A. Return phone calls promptly.
B. Introduce yourself immediately in voicemail or phone call.
C. State your purpose and be specific.
D. Provide your contact information clearly in a voicemail.
E. Keep your voice calm and do not interrupt others.
are these all correct
Deshawn wants to buy a Chromebook that includes the Chrome OS because it is cheaper and has more freedom from software contracts and licenses. Since it is an open-source software, where will he MOST LIKELY get technical support when he needs it?
(1 point)
Responses
online communities that offer free or paid support
online communities that offer free or paid support
the instruction manual that comes with the OS
the instruction manual that comes with the OS
there is no assistance since it is an open-source software
there is no assistance since it is an open-source software
the company’s 24/7 help line
the company’s 24/7 help line
Why is email etiquette important?
(1 point)
Responses
Email is rarely used to communicate via technology.
Email is rarely used to communicate via technology.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
Not many classes are taken online.
Not many classes are taken online.
Even though companies and employers use a lot of email communication, they don’t really care if you are clear with your communication.
Even though companies and employers use a lot of email communication, they don’t really care if you are clear with your communication.