Which of the following is filling the role of a consumer?


A.
Courtney orders fried chicken for her company's annual picnic.

B.
Latoya buys software for her business start-up.

C.
Mario plays a computer game with his little sister.

D.
Daniel buys a gift for his girlfriend.

A. Courtney orders fried chicken for her company's annual picnic.

Economics tells marketers that consumers' decisions are shaped by the total _____ their products offer.


A.
esteem

B.
physiological needs

C.
utility

D.
cultural values

C. utility

What are the components of an attitude?


A.
Five levels of needs

B.
A belief, a feeling, and a tendency to act

C.
Values and reference groups

D.
A beliefs, a value, and a custom

B. A belief, a feeling, and a tendency to act

Antonio's coworkers know a lot about motorcycles. He is trying to learn from them, so he will be an expert, too. For Antonio, what role do his coworkers fill?


A.
A reference group

B.
A marketing team

C.
Consumers

D.
Service providers

A. A reference group

Consumer behavior is the way that forces shape people's _____.


A.
culture and society

B.
place and time utility

C.
goods and services

D.
activities related to buying

D. activities related to buying

When Caleb goes out on the weekend, he usually decides to do whatever activities his friends want to do. His main goal is to hang out with them. Which level of Maslow's hierarchy of needs best describes the need motivating Caleb?


A.
Affiliation needs

B.
Physiological needs

C.
Self-actualization needs

D.
Esteem needs