A workstation has just been installed on the Ethernet lan but cannot communicate with the network.what should you do first.reinstall the network interface card, reinstall the network interface and driver , verify the lp configuration on the computers network card, verify the link status on the network card
The correct first step would be to verify the link status on the network card. This involves checking if the Ethernet cable is properly connected to both the workstation and the network switch/router, ensuring the link lights on both ends of the connection are lit. Additionally, checking if the cable is not damaged or faulty is important. If the link status is confirmed to be good, then further troubleshooting steps can be taken.
To troubleshoot a workstation that cannot communicate with the network, you should follow these steps in the specified order:
1. Verify the link status on the network card: Check if the network card is physically connected to the network by looking at the link indicators (usually LEDs) on the card. Ensure that there is a solid link light indicating a successful connection.
2. Verify the IP configuration on the computer's network card: Check if the network card is properly configured with the correct IP address, subnet mask, default gateway, and DNS server settings. Ensure that the settings are appropriate for your network environment.
3. Reinstall the network interface and driver: If the link status and IP configuration appear to be correct, you can try reinstalling the network interface and its associated driver software. This can help resolve any potential software-related issues.
4. Reinstall the network interface card (NIC): If the above steps do not resolve the issue, you can consider reinstalling the NIC physically. This involves removing the NIC from the workstation, cleaning the contacts, and reseating it properly. It's important to exercise caution when performing physical hardware changes.
Note: It is also advisable to check for any network-related issues on the Ethernet LAN infrastructure, such as faulty cables, network switch configuration, or server issues. If multiple workstations are experiencing the same problem, it could indicate a broader network issue that requires further investigation from the network administrator.