Which of the following are characteristics of a good email message? Select all that apply.
(2 points)
Responses
It is short and to the point.
It is short and to the point.
It is polite and respectful.
It is polite and respectful.
It is written in all caps.
It is written in all caps.
It states the unit and lesson number you are referring to.
It states the unit and lesson number you are referring to.
It states the subject of the course you are writing about.
It states the subject of the course you are writing about.
The characteristics of a good email message are:
- It is short and to the point.
- It is polite and respectful.
- It states the unit and lesson number you are referring to.
- It states the subject of the course you are writing about.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
The characteristics of respectful phone communication are:
- Return phone calls promptly.
- Introduce yourself immediately in voicemail or phone call.
- State your purpose and be specific.
- Provide your contact information clearly in a voicemail.
- Keep your voice calm and do not interrupt others.
Why is email etiquette important?
(1 point)
Responses
Email is rarely used to communicate via technology.
Email is rarely used to communicate via technology.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
With more and more written communication through technology, it is important to sound competent and qualified and for your meaning to be clear.
Not many classes are taken online.
Not many classes are taken online.
Even though companies and employers use a lot of email communication, they don’t really care if you are clear with your communication.
What are some characteristics of respectful phone communication? Select all that apply.
(5 points)
Responses
Return phone calls promptly.
Return phone calls promptly.
Introduce yourself immediately in voicemail or phone call.
Introduce yourself immediately in voicemail or phone call.
State your purpose and be specific.
State your purpose and be specific.
Provide your contact information clearly in a voicemail.
Provide your contact information clearly in a voicemail.
Keep your voice calm and do not interrupt others.
The characteristics of a good email message are:
1. It is short and to the point.
2. It is polite and respectful.
3. It states the unit and lesson number you are referring to.
4. It states the subject of the course you are writing about.
Therefore, the correct options are:
- It is short and to the point.
- It is polite and respectful.
- It states the unit and lesson number you are referring to.
- It states the subject of the course you are writing about.
To determine which of the following are characteristics of a good email message, we need to evaluate each option:
1. It is short and to the point: This is a characteristic of a good email message. A concise and focused message is more likely to be read and understood by the recipient.
2. It is polite and respectful: This is another characteristic of a good email message. Being polite and respectful in your email communicates professionalism and fosters positive communication.
3. It is written in all caps: Writing in all caps is not a characteristic of a good email message. In digital communication, writing in all caps is considered equivalent to shouting, which can be rude and aggressive.
4. It states the unit and lesson number you are referring to: Including the unit and lesson number you are referring to in the email can be helpful, especially in an educational or work setting. This allows the recipient to quickly identify the context of the email and provide a relevant response.
5. It states the subject of the course you are writing about: Similar to mentioning the unit and lesson number, stating the subject of the course you are writing about can provide clarity and context to the recipient, helping them understand the purpose of the email.
From the given options, the characteristics that apply to a good email message are:
- It is short and to the point.
- It is polite and respectful.
- It states the unit and lesson number you are referring to.
- It states the subject of the course you are writing about.