Baseline ERL is the optimal opportunity to offer insight, feedback or other alternatives to helping someone change their behavior
A-False, there is never a good or better time than others to offer feedback
B-False, you should only try and convince them to do what you want them to do, when they are in the middle of a crisis, to have lasting impact
C- True, trying to convince someone in crisis to try new pattern or stop/start new behaviors is most successful when they are at baseline ERL, as they are primed to take on new information, and form logical and or reasonable conclusions
D- True, Baseline is the only time you should talk to a person in the crisis cycle