No matter what he tried, Ben could not get his Connexus planner to load to view his daily lessons. He had to figure out another way to get it resolved so that he could complete his assignments. He finally decided to call the Student Services number to have them help. After a short phone call, the issue was resolved, and Ben was back to work.
What is the primary text structure used in the above excerpt?
(1 point)
Responses
Order of importance
Order of importance
Problem and solution
Problem and solution
Steps in a process
Steps in a process
Compare and contrast