The COVID-19 pandemic has seriously disrupted skills development around the world. Mondelēz International, Inc., a global snacking powerhouse also gets the big impacts about the training in the salesperson position across Asia Pacific Country.
a. From this senerio, which specific training methods should HR provide to the department across the country? (1%)
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b. Why should this training methods be used? And how should you evaluate the training? (1%)
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3a. What are the health problems faced by employees due to the use of computers? (1%)
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b. Explain how an employee could reduce stress at work. (1%)
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a. Some specific training methods that HR should provide to the department across the country could include virtual training sessions, online learning modules, on-the-job training with a mentor or coach, and self-paced learning resources.
b. These training methods should be used because they allow for flexibility and accessibility for employees who may not be able to attend in-person training due to the pandemic. They also provide an opportunity for employees to learn at their own pace and apply their learnings on the job. To evaluate the effectiveness of the training, HR can conduct pre- and post-training assessments, gather feedback from employees, and track performance metrics to measure the impact of the training on sales outcomes.
3a. Health problems faced by employees due to the use of computers can include eye strain, neck and back pain, carpal tunnel syndrome, and headaches.
b. An employee could reduce stress at work by taking breaks from their computer screen every hour, practicing relaxation techniques such as deep breathing or meditation, maintaining good posture and ergonomics, staying hydrated, and taking time to prioritize tasks and manage their workload effectively. Additionally, building positive relationships with coworkers and seeking support from colleagues or a supervisor can also help reduce stress.
a. Given the current scenario, HR should consider providing online training methods for the salesperson department across Asia Pacific countries. This could include webinars, e-learning modules, virtual classrooms, and video conferencing sessions.
b. Online training methods should be used because they offer flexibility and accessibility, allowing employees to learn at their own pace and from anywhere. These methods also provide a cost-effective solution, as they eliminate the need for travel and accommodation expenses.
To evaluate the training, HR can consider conducting assessments and quizzes to gauge knowledge retention. Feedback surveys and evaluations from participants can also provide valuable insights about the effectiveness of the training. HR should monitor the salesperson's performance after the training to assess any improvements in skills and performance.