Bureaucracy refers to a complex system of government or organization that operates through a set of hierarchical, often rigid structures, rules, and procedures. Within this system, decision-making power is often concentrated at the top, with lower-level officials following established protocols and guidelines to complete tasks and achieve objectives. Bureaucracies are typically characterized by a focus on efficiency, standardization, and control, but may also be criticized for their inflexibility, impersonality, and resistance to change.
