Drag the tiles to the correct boxes to complete the pairs.
Match the situations with the type of communication flow they relate to.
Upward
Downward
Horizontal
A customer asking a salesperson a question ---------------> Downward
A manager giving instructions to their team ---------------> Upward
A team of salespeople discussing a strategy ---------------> Horizontal
Upward -> Joanne, Enrico, and Imran report to Steve and send status reports to him every Friday.
Downward -> Mr. Patel sends out a weekly plan to all his subordinates at
the beginning of every week.
Horizontal -> The field employees at Your Money Finance Inc. share interesting news and incidents through a bi-weekly newsletter.
I took the test. ^-^
To match the situations with the type of communication flow they relate to, you need to drag the tiles to the correct boxes. However, I cannot see the tiles or the boxes you are referring to since we are communicating through text. Can you please provide me with the situations and I will help you determine the correct communication flow for each?
To match the situations with the type of communication flow they relate to, follow these steps:
1. Understand the definitions of upward, downward, and horizontal communication flow:
- Upward communication: This type of communication flows from lower-level employees to higher-level managers or supervisors. It includes feedback, suggestions, reports, and requests for information.
- Downward communication: This type of communication flows from higher-level managers or supervisors to lower-level employees. It includes instructions, guidance, goals, policies, and procedures.
- Horizontal communication: This type of communication flows between colleagues at the same hierarchical level or across different departments or units. It includes collaboration, coordination, sharing information, and problem-solving.
2. Read each situation and identify the type of communication flow it represents.
- A lower-level employee submitting a project proposal to their manager: This situation represents upward communication as the employee is sending information or a request for approval to their superior.
- A manager providing performance feedback to their subordinate: This situation represents downward communication as the manager is offering guidance or evaluation to their employee.
- Colleagues from different departments collaborating on a joint project: This situation represents horizontal communication as colleagues at the same hierarchical level are working together, often from different departments.
3. Drag the tiles to the correct boxes:
Upward: "A lower-level employee submitting a project proposal to their manager."
Downward: "A manager providing performance feedback to their subordinate."
Horizontal: "Colleagues from different departments collaborating on a joint project."
Now, the tiles should be correctly matched to the type of communication flow they relate to.