2. Now it's time to put Betsy's sales plan into action! During the 30% off sale, you notice a customer glancing through the window at the new items in the front of the store. He comes in and seems unsure of what he's looking for.

Question

2. Now it's time to put Betsy's sales plan into action! During the 30% off sale, you notice a customer glancing through the window at the new items in the front of the store. He comes in and seems unsure of what he's looking for.

a) Based on the sales plan and your knowledge of successful selling, how will you greet and approach the customer? Demonstrate your approach. (2 points)

Answer 1

I would greet the customer with a friendly and welcoming smile and say, "Welcome to our store! Is there anything in particular you're looking for today? We have some great new items in the front of the store that are currently on sale at 30% off!" This approach will help the customer feel comfortable and give them the opportunity to ask questions or express their needs.