I noticed that the product pages on the site of my online store are viewed by a significant number of users. Around 70% of these users have added items to their cart, but only 0.5% have made a purchase. I urgently need to analyze the actions that need to be performed when placing an order, namely registration, phone number confirmation and other factors. Who can order a session recording?
There are programs that monitor all the actions of visitors on your page, I know this for sure, but if a person selected a product and added it to the cart and did not place an order to the end, then order information will not help you. Perhaps he is just waiting for the price to drop or accidentally took it to the basket.
Now there is a technology that allows you to record the behavior of users on your site up to the movement of the mouse cursor. Therefore, you can easily see where users go first on your site.
