posted by linda .
What is pre-shopping? A cold call is a ? The primary purpose of qualifying clients is to?
These are very specific terms for what you are studying. What does your textbook or other course resource/website say about these terms?
Of course, you can also look them up online!
1. Go to http://www.google.com and/or http://www.answers.com
2. Type in cold call (or whatever search terms you need). Press Enter.
3. Read different search results until you find what you need.
4. Re-search with different search terms if you don't find all you need.