posted by hiop .
I have learned the difference between perception and interpretation, communication process is necessary for an effective way of communication. I have learned the most important skills for an effective team member. I know how to active listening techniques in the communication process, knowledge about the theory Johari Window and Core Qualities how I can apply for myself. I have learning how to prepare for an effective meeting. I have learned the most important rules of giving and accepting feedback. After this training, I will use these skills daily in a positive and effective manner.