Business Communication

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Informative and positive messages are not necessarily short. Instead, the length of a message depends on all of the following EXCEPT:

A. your purposes.
B. the audience's needs.
C. the complexity of the situation.
D: whether a letter or memo is chosen to deliver the message.

I believe the answer could be D because it seems it wouldn't really matter how it was delivered just as long as it contains the necessary information. Also, my text book says, "Ending a letter or memo gracefully can be a problem in short informative and possitive messages." They are lumping both letters and memos together so I believe the answer would be D since it doesn't matter how they are transported. At least that's what I believe to be true. A little more guidance is appreciated.

  • Business Communication -

    D is the correct choice.

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