Management of Information Systems

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Each scenario describes an individual or organization with specific IT needs. Based on the information presented in the scenario, make a recommendation for which computer system type would be the best fit for each individual or organization and why. Your response should be 150 to 250 words for each scenario.


Scenario 1

Sarah’s Flower Designs is a fledgling, home-based business in Madison, Wisconsin, consisting of three employees. Sarah, the owner, handles all of the floral arrangements. Her assistant, Mark, handles the purchasing of flowers, related materials, and takes telephone and walk-in orders from customers. Mark also keeps the financial and client records in order. Kim is the delivery driver and makes local deliveries to homes and businesses.

Sarah’s Flower Designs is looking to upgrade its computer system (an older model PC) to help keep up with the growing demand of their customers. They would like to house their client information and order histories on their new system, as well as bill their customers electronically. They also want Kim to have a way to keep track of customer addresses and specific delivery instructions while she is on the road. What IT recommendations would you make for Sarah’s Flower Designs?

Scenario 2

SBI Corporation is a financial consulting organization based out of Dallas, Texas with four satellite offices located throughout the southwestern United States. The company has 300 full-time employees, 20 of whom travel to various office locations 2 to 4 days a week. These 20 employees do not have access to email and other company programs when they are traveling.

SBI Corporation wants to improve their company Web site to provide its clients with access to their portfolio information 24 hours a day, 7 days a week. The company also wants to supply technology equipment to employees who travel on a regular basis, in order to keep them in the loop. What IT recommendations would you make for SBI Corporation?

Scenario 3

The Helping Hands League is a nonprofit organization out of Orlando, Florida that offers assistance to elderly and handicapped individuals. Currently, the league has 35 volunteers who are assigned to help different people in the community with errands, reading, cooking, and household chores.

The Helping Hands League does not have a lot of money to spend on technology. The league wants to keep records on each client and volunteer for tax purposes and have the ability to create schedules for volunteers to ensure the needs of each client are being met. What IT recommendations would you make for the Helping Hands League?

Scenario 4

John is an up-and-coming jazz singer and songwriter. He has regular gigs performing his original music at a neighborhood wine bar and a local Italian restaurant in his hometown of Santa Barbara, California. John is frequently asked by many of the wine bar and restaurant patrons if he has a CD recording of his songs for sale.

John has not been signed to a record label as of yet, but he has been thinking about recording an album independently and selling it online and at his shows. He would like to record and produce the album on his own, at his house. John would also like to keep track of his personal and professional finances, listen to the audition recordings of session musicians interested in playing with him on his album, and have access to the Internet. What IT recommendations would you make for John?

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