english help

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Hello, we have to write a business solution to a scenario and for this scenario I figured it would be best to use a letter, instead of email or memo. The scenario is Your local bank made a mistake on your printed checks. Additionally, the bank charged you for the checks, even though the order was supposed to be complimentary for customers opening a new account. How would you draft a letter that allows your invitation to work for, than against you. If I do a letter form, I would put attention to the financial specialist right? Thanks,


See if you can get some good ideas at the following specific search results:

http://www.google.com/search?as_q=writing+business+letter&num=10&hl=en&btnG=Google+Search&as_epq=&as_oq=&as_eq=&lr=&as_ft=i&as_filetype=&as_qdr=all&as_nlo=&as_nhi=&as_occt=title&as_dt=i&as_sitesearch=&as_rights=&safe=active

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